Updates on Reopening SVA
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Department: Admissions
Job Type: Full-Time
Available From: Sep 6, 2021
Reports To: Associate Director of Admissions, Visitor Services


WORKING MODALITY: This position requires onsite (in-person) work exclusively.


POSITION OVERVIEW: Provide general office support and serve as the primary contact for prospective student and public inquiries in SVA's Welcome Center.


DUTIES & RESPONSIBILITIES:

  • Answer all incoming calls from the public to Admissions.
  • Monitor, respond and forward email inquiries, retrieve voice mail messages, and service live chats daily.
  • Greet and assist all visitors and provide general information on new student application policies and procedures regarding Admissions and Special Programs.
  • Distribute personalized SVA materials to the public as requested.
  • Monitor and maintain office supply of catalogs and recruitment materials. Conduct weekly material inventory.
  • Receive and input visitor information into Salesforce database.
  • Receive and distribute incoming mail to appropriate staff.
  • Assist with the delivery of daily in-person and virtual campus tours.
  • Participate in undergraduate recruitment events as needed.
  • Assist in the planning of on-campus recruitment events including campus tours, Open House, Portfolio Day, and Accepted Students Day.
  • Ability and willingness to work 4 to 5 weekend events annually.
  • Train student workers on front desk coverage.
  • Support the onboarding and training of Student Ambassador Tour Guides.

 

QUALIFICATIONS:

 

  • Bachelor's degree required.
  • Interest in the goals of higher education.
  • Strong listening, communication, and presentation skills.
  • Ability to manage multiple tasks and busy phone activity in a professional, patient, and friendly manner.
  • Accurate data entry skills.
  • Strong computer skills: experience with Microsoft Word, Excel and Salesforce are helpful.
  • Ability and willingness to work flexible hours, including weekends and evenings, as office needs dictate.

 

 

Please click on the link to apply: https://www.applicantpro.com/openings/sva/jobs/1964463-318330

 

Please send a cover letter and resume.

No walk-ins or phone calls, please.

 

The School of Visual Arts is an equal opportunity employer. Diversity and inclusion is a core principle of the College. SVA enjoys a community that represents a significant number of historically underrepresented communities, ethnic and religious backgrounds, gender identities, diverse abilities, and foreign countries, and all are encouraged to apply.