Digital ID, Access & Security

MyID

MyID is the single sign-on (SSO) and multi-factor authentication (MFA) solution at SVA. Your MyID dashboard provides links to commonly used applications. The system also offers account management features such as forgot password and password reset functionality. MyID is powered by Okta, a leader in the SSO/MFA space. Gmail is no longer accessible through my.sva.edu and webmail.sva.edu. Be sure to update your bookmarks with myid.sva.edu for quick access. The login process has changed. Please read the information below containing instructions on what to do.

Please note: MyID services are for matriculated, registered students taking a course; SVA alumni; and active staff and faculty.

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Frequently Asked Questions
What Is Single Sign-on (SSO)?
Single sign-on provides seamless access to a vast majority of the applications you use at SVA via a single set of credentials. In most cases, you'll only need to enter your credentials once along with a second factor for authentication. Once logged in to myID, you can jump to any of the applications from the dashboard and be signed-in automatically.

What is Multi-factor Authentication? Why use it?
Multi-factor authentication provides an additional layer of security when logging in to password-protected websites or applications. It's a way to verify your identity besides your password alone and dramatically reduces the risk of compromised accounts. The factor you choose to use can be among the following: security questions, SMS/text verification codes, voice calls, and mobile verification apps.

Compliance regulations require additional layers of security to counteract prevalent threats such as stolen, leaked, or compromised passwords.

How Will It Affect My Work?
Once you’re enrolled, many of the applications you use will be available on your myID dashboard. During the multi-factor authentication process, you can choose not to be challenged for multi-factor authentication on that device (desktop, laptop, mobile) for the next 8 hours. Then you're golden! You can jump between apps without having to enter your credentials over and over again. More apps will be added over time that are relevant to your life at SVA.

How Do I Set It Up?
Please go to myid.sva.edu* and login with your SVA credentials, then follow the prompts to set up your account and configure the various MFA security factors. For additional detail, see the step-by-step account setup guide, and the step-by-step instructional video.

In addition, you may want to use an authenticator app with your account. Check out these help videos: Okta Verify and Google Authenticator.

*Please refrain from allowing your browser to save any passwords or information during the setup process.

How Do I Use MyID?
Go to myid.sva.edu and sign in with your username and password, followed by the multi-factor authentication factor of your choice: the dropdown arrow allows you to select from the various factors that you configured during activation.

From the SVA tab on the main dashboard, click on the web app you want to use. The system will log you into the application automatically in a new browser tab. Pro tip: You can reorder the application buttons on the myID dashboard by clicking and dragging them.

Be sure to add a bookmark for myid.sva.edu to easily find it later.

Password Policy
Please visit our password policy page for information how to create and protect your password. Please note that passwords will expire every 90 days. Your account will lock-out after 5 unsuccessful login attempts.

If you need assistance with myID, please contact the Help Desk:
support.sva.edu
212.592.2400, Option 1
helpdesk@sva.edu

Official Emails
Most email communication regarding the operation of your myID account will be sent from Okta <noreply@okta.com>.

Be suspicious of emails originating from other accounts.

Setting Up Your MyID Account

Go to MyID

GoSVA

The GoSVA app helps you stay connected to SVA like never before. You’ll have great features that make your campus experience more effective, more efficient and more fun: academic info, getting around, social events and more.

Some key features include:

Courses: View your course schedule and connect to your classmates/instructor within the course roster
Grades: Check your grades on the go.
Notifications: Stay informed about any holds on your student account.
Department Directory: Easily find all numbers and addresses to offices you need.
Emergency Numbers: Quick access to emergency contacts on campus.
Campus Map: Know your campus and building locations like the back of your hand.
Directory: Find contact info for faculty or students and call them right from the app
News: Dial into everything happening at SVA
Events: Never miss another important event
Social Media: Tie your school experience right into your social network

Download App

Accessing SVA Wi-Fi

SVA Administrative and Network services provides secure and convenient certificate-based authentication.

Devices such as computers, tablets, smartphones, etc. should connect to the SVA Secure WiFi network for wireless internet access. This uses an 802.1x EAP-TLS security certificate as its method of authentication. The certificate tells SVA’s networks that your device is permitted on the wireless network as a trusted and authenticated device without the need for repeated logins. The certificate does not interact with your device in any other fashion. For convenience, you are able to install the secure certificate on your devices either while on or off-campus.

Please visit the SVAIT User Guides site technology.sva.edu for more information and device-specific instructions.

CANVAS: Online Courses & Student Knowledge Base

SVA NYC runs Canvas, a learning management system available for all SVA students and faculty. Log into MyID.SVA.edu and click on the Canvas icon to get started.

Once logged in, you will find all of your active courses under Courses in the lefthand navigation bar. Also, visit the course entitled Student Knowledge Base to find answers to many of your questions, or to view video tutorials and study tips based on learning science.

What’s so great about Canvas?

Canvas simplifies the learning experience by connecting most digital course tools in one easy-to-find place.
Customizable settings let you receive emails or text messages about upcoming assignments, grades, etc.
Mobile-friendly interface so you can chime into course discussions, check your syllabus, or ask the teacher questions on the go.
When faculty use the Canvas gradebook, you can find out immediately when new grades and assignment feedback are available.

Setting Up Your Canvas Profile

From anywhere in Canvas, select Account on the left and then Settings.
From the Settings page, you can add a picture your account at the top left.
On the right, click Edit Settings to change how your name appears in Canvas.
Under Ways to Contact, add an alternate email address or phone number for receiving Canvas alerts. After adding a new email address, click the star next to it to set it as your primary Canvas email address.

Canvas Questions? Contact the Office of Learning Technologies at olt@sva.edu or 212.592.2313. Canvas also has an active educational community and promotes free and frequently updated training videos and guides online.

Forwarding Your SVA Email

It’s important to keep up with your SVA email, since you’ll be receiving important information there from SVA, your instructors and Canvas. You can easily access your SVA email via myid.sva.edu, but it’s also easy to forward those messages to the address you check most frequently. Just follow these steps:

From your email Inbox, click the gear icon on the right to access your settings.
After selecting the Forward and POP/IMAP tab, click the Add a forwarding address button and follow the instructions.

Google Suite

SVA students have access to a full suite of Google Apps associated with their SVA accounts. Log into myID.SVA.edu and you will find SVA email, Google Calendar and Google Drive on your dashboard. You can access additional tools from within Google Suite. Also, training videos explaining some of the most-used Google apps can be found in the Student Knowledge Base in Canvas. If you have additional questions, please contact the IT Helpdesk at helpdesk@sva.edu or the Office of Learning Technologies at olt@sva.edu.

LinkedIn Learning

SVA students have unlimited access to LinkedIn Learning, an on-demand library of high-quality instructional videos covering a vast range of software, business and creative skills.

LinkedIn Learning is a terrific complement to your SVA course work and is available whenever you’re ready to learn. Log in using your SVA email and password and contact the Office of Learning Technologies for technical assistance or to discuss ways to find recommended videos based on your interests at olt@sva.edu or 212.592.2313.

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