Designing for a Complex World

COURSE FINDER

Sep 26 - Dec 5

$450

Location

Online

Faculty

Dominic Poon,

Senior vice president, design lead of Treasury and Trade Solutions, Citi

In today's interconnected and complex world, everyday tasks (finding a doctor, shopping online, or making a reservation) extend beyond basic, episodic UI experiences. They can involve multiple touchpoints and vignettes across different workflows, organizations and systems. In this course we will thoroughly explore real-world situations. We'll examine them with empathy, conduct user research tailored to specific fields, trace journeys involving multiple users, map behind-the-scenes systems and analyze data flows. Our goal is to comprehend experiences through the perspective of service and process design. Ultimately, we aim to transform disorderly and intricate systems into cohesive and synchronized experiences.
PREREQUISITE: A working understanding of UI and UX design.
NOTE: All students with an active registration in this course will be given free access to the Adobe Creative Cloud. This course is fully online and offered through synchronous sessions during the listed course hours.

Course Number

DSC-3257-OL

Credits

3 CEUs

Technical Requirements

The School of Visual Arts online courses are hosted in Canvas, our College-wide learning system. Most computers (5 years old or newer recommended) can access the course(s) without a problem. The courses work with Windows (Windows 7 and newer), Macintosh (Mac OSX 10.10 and newer), and Linux (chromeOS). Participants will need a minimum screen size of 800x600 (the average size of a netbook) and good broadband (Minimum of 512kbps) Internet connection to participate in the online courses.
Accessing Your Online Course
One business day after completing registration, you will receive a confirmation email from the Registrar’s Office which includes a schedule, username and password.

Didn’t get the confirmation email?

Search for an email with subject line: “Your SVA Class Schedule” - sometimes the email goes to spam or junk.

Search an alternate email address that you might have used to register.

Reach out to registrar@sva.edu to request for the confirmation email to be resent.
Steps to Access Your Online Course
Login to myid.sva.edu

Select the Canvas LMS icon

The Canvas application is your online classroom. Here you can find your Zoom links and course materials such as supply lists, discussion boards, recorded lectures, etc. You will use Zoom for live video meetings. Your instructor will show you around how their particular course is organized.

For more information on Canvas, please visit the online courses section of the SVAIT User Guide.
Don’t see your course in Canvas?

You should see your course on your Canvas dashboard by 5:00 PM one day before the first class session.

If you are still having trouble finding your course through Canvas, please reach out to olt@sva.edu
Issues logging in?

Reach out to helpdesk@sva.edu .
Trying to access the Adobe Creative Suite?

Please reference the SVA User Guide here for further instruction.

Undergraduate

Watch

Graduate

SVA Newsletters

Continuing education

Continuing Education

Designing for a Complex World

Steps to Access Your Online Course