Continuing Education
COURSE FINDER
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Designing for a Complex World
Sep 26 - Dec 5
$450
Location
Online
Faculty
Dominic Poon,
Senior vice president, design lead of Treasury and Trade Solutions, Citi
In today's interconnected and complex world, everyday tasks (finding a doctor, shopping online, or making a reservation) extend beyond basic, episodic UI experiences. They can involve multiple touchpoints and vignettes across different workflows, organizations and systems. In this course we will thoroughly explore real-world situations. We'll examine them with empathy, conduct user research tailored to specific fields, trace journeys involving multiple users, map behind-the-scenes systems and analyze data flows. Our goal is to comprehend experiences through the perspective of service and process design. Ultimately, we aim to transform disorderly and intricate systems into cohesive and synchronized experiences.
PREREQUISITE: A working understanding of UI and UX design.
NOTE: All students with an active registration in this course will be given free access to the Adobe Creative Cloud. This course is fully online and offered through synchronous sessions during the listed course hours.
PREREQUISITE: A working understanding of UI and UX design.
NOTE: All students with an active registration in this course will be given free access to the Adobe Creative Cloud. This course is fully online and offered through synchronous sessions during the listed course hours.
Course Number
DSC-3257-OL
Credits
3 CEUs
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